Reblog, Work

Link Drop — Voice Interaction

Interesting sources and offshoots found in my research of designing for voice interaction


Alexa Skills Kit (ASK)

The free SDK for the Echo by Amazon
This is the primary point of research I’m currently exploring at work; use cases and usability guidelines for the Amazon Echo. However, I’m broading my research to voice interaction in general.

True video search from most
accurate machine transcription

By KOEMEI
Advanced speech recognition, natural language understanding and search. Basically, I’m blown away.

What is the best speech-to-text for OS X?

On Quora
Interesting answers here, but the most relevant is that OS 10.10 introduced an Enhanced dictation tool. Supposedly quite an improvement!

Designing for Voice Interactions (UXAustralia)

By Jonny Schneider on Slideshare
Provides some historical background of voice interaction and highlights a few usability issues to be aware of.

Designing Voice Interfaces

By Tanya Kraljic, Timothy Lynch on O’reilly Events [recorded webcast]
A look at fundamental design considerations behind voice interfaces, including lessons learned from early voice-enabled solutions, and how these lessons can be applied to emerging technologies.

3 Challenges To Designing A Voice Interface

By Tanya Kraljic, Timothy Lynch on Information Week

tl;dr

  1. Lack of trust. One of the biggest barriers to a voice system achieving trust is inconsistency.
  2. Discovery. Quite simply, people need to know that they can speak to a system, and what kinds of things they can say.
  3. Usability. Systems must be flexible enough to account for the unknown inquiry, among other things.

Speaking in Context: Designing Voice Interfaces

On Punchcut

Four Types of Voice Interaction

  1. Command
  2. Dictation
  3. Agent
  4. Identification

Make It So; Interaction Design Lessons from Science Fiction

By Nathan Shedroff & Christopher Noessel Rosenfeld Book
Around page 115 of this amazing book, it addresses Voice Interfaces. Definitely worth a read and I’m happy to loan this book out to anyone interested. I think it’s really interesting what you can learn from a technology that has been designed without constraints, but is very informed by specific use cases: the story.

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